Information
Arrival
Rooms are available on the day of arrival from 3 p.m. When checking into the hotel, everybody is required to present a valid identity card/passport, as well as a credit card or deposit.
Departure
We request that on your day of departure you vacate the rooms and suites by 11 a.m. We will be pleased to offer you a late check-out service, subject to availability. Please ask our reception team about the options available. In order to avoid waiting times, you can also pay your bill on the evening before your day of departure.
Further information
Breakfast
Our breakfast hours are daily from 06:30 to 10:30 a.m.
Ironing and laundry service
We offer a laundry and ironing service. Please contact the reception team for this.
Fitness room
Professional equipment from Technogym is available to you around the clock free of charge.
Train station
The train station is approx. 4 km away. If required, we can arrange a transfer for you at an extra charge.
Airport
Salzburg Airport is approx. 6 km away. If required, we can arrange a transfer for you at an extra charge.
Pets
Due to hygiene reasons pets are not allowed.
Internet/WIFI
You can get your code for free internet access (WIFI) at the reception.
Pillow menu
Here you can learn more about our pillow menu.
Parking area & underground car park
For parking we charge a daily fee of 5€ per parking space.
Cancellation
Please note that only a written cancellation can be considered valid. In the event of cancellation, our General Terms and Conditions apply.
24-hour reception service
Our reception service with the possibility of luggage storage, ticket service, sightseeing tour ordering and much more is available around the clock.
Business centre
If you require copies, scans, mailings or other office services, our reception team will be pleased to assist you.
Opening hours
Breakfast daily from 6:30 - 10:30 a.m.
Tuesday to Saturday from 12:00 a.m. - 21:00 p.m.
(warm meals served all day)
Our restaurant is open for you
Sunday and Monday: 6:30 a.m. - 10:30 a.m.
Tuesday to Thursday: 6:30 a.m. - 11:00 p.m
Friday and Saturday: 6:30 a.m. - midnight
The rooftop terrace is open when the weather is fine (if necessary and in good spirits, the closing time will be extended by one hour).
We kindly ask for early table reservations.
Dress code:
smart casual, business casual
To ensure that all guests feel comfortable with us, we politely ask you to choose an appropriate style of clothing.
Thank you for your understanding!